Privacy Policy Overview

This Privacy Policy outlines how we handle personal data in relation to our services.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Data collected

Data Collection Practices

We may collect personal information such as names, contact details, and other relevant data necessary for providing mediation support.

The categories of data collected depend on how users interact with our services.

Collection sources

Sources of Data Collection

Information may be collected through forms, communications, and user activity on our website.

Data is received directly from users or generated through service interactions.

Cookie types

Types of Cookies Used

We utilize essential cookies for functionality and analytics cookies for performance tracking.

Cookies vary by purpose and may be session-based or persistent.

Cookie controls

Cookie Management

Cookies are used to enhance user experience and analyze website traffic.

Users may adjust cookie preferences through browser settings at any time.

Contact Information

[email protected]

Phone

+1 416-556-2835

Address

4484 Escarpment Side Road, Caledon Village ON L7C 0A6

General inquiries

Purpose of use

Purposes of Data Processing

Data is processed to provide mediation support, improve services, and comply with legal obligations.

Processing is limited to the purposes described in this policy.

Third-party sharing

Data Sharing with Partners

We may share information with trusted partners for operational purposes under strict agreements.

Third parties receiving data are bound by confidentiality obligations.

Legal basis

Legal Disclosures

We may share data with legal authorities when mandated by law or to protect rights.

Disclosure to authorities occurs only when required by applicable law.

User Rights

Users have rights regarding their personal data, including access and correction.

Rights may be subject to legal limitations in certain circumstances.

Requests

Rights Requests

Requests for exercising rights should be submitted through the designated contact channels.

We respond to verified rights requests within the timeframe required by law.

Data Retention

Data Retention Policy

Data is retained only as long as necessary to fulfill the purposes outlined in this policy.

Retention periods are reviewed periodically and data is deleted when no longer necessary.

Policy Updates

We will notify users of significant updates to this policy via our website.

Material changes to this policy are communicated through appropriate channels.